Dear Valued Customers,
We hope this message finds you well. As the Mid-Autumn Festival approaches, we wanted to take a moment to express our gratitude for your continued support and to inform you about our upcoming holiday schedule.
In celebration of the Mid-Autumn Festival, our company will be closed from September 29th (Thursday) through October 6th (Wednesday). During this period, our operations, including customer support, production, and shipping, will be temporarily suspended.
The Mid-Autumn Festival is a significant cultural holiday for many of our employees, and we believe that allowing our team to spend quality time with their families is of utmost importance. We appreciate your understanding and cooperation during this time.
Please take note of the following information:
- Holiday Closure Dates: Our company will be closed from September 29th (Thursday) to October 6th (Wednesday).
- Customer Support: Our customer support team will not be available during this period. If you have any inquiries or require assistance, please feel free to email us at firstname.lastname@example.org, and we will respond to your messages promptly upon our return.
- Order Processing and Shipping: Orders placed on or after September 28th (Wednesday) may experience delays in processing and shipping. We kindly request your patience and understanding during this time.
We sincerely apologize for any inconvenience this temporary closure may cause and appreciate your understanding as we celebrate this special festival with our loved ones.
Thank you for your continued trust in our products and services. We look forward to serving you with renewed energy and dedication when we return on October 7th. May this Mid-Autumn Festival bring you joy, happiness, and a bountiful harvest.
Wishing you a delightful Mid-Autumn Festival!